ServeSpark
Focused contributions to a CRM managing clients, staff availability, and service areas.
Improve product quality and support client communication within an existing CRM.
Added test coverage, refined interfaces, and contributed to the client meeting workflow.
Overview
Focused contributions to a CRM managing clients, staff availability, and service areas.
The challenge
Improve product quality and support client communication within an existing CRM.
Development
Spent a couple of months writing specifications, fixing UI issues, and contributing to a meeting module for client video chats.
Technology architecture
Automated specs, UI fixes, Video meetings. Spent a couple of months writing specifications, fixing UI issues, and contributing to a meeting module for client video chats.
Results
Added test coverage, refined interfaces, and contributed to the client meeting workflow.
About this case study
Project scope and contributions supplied by Ranjan Bir Bajracharya. Diagrams illustrate the workflow; they are not product screenshots.